Effective Date: 01-07-2025
At WP Ventra, protecting your privacy and the security of your personal data is a priority. This Privacy Policy explains how information is collected, used, stored, and protected in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
WP Ventra collects only the information required to deliver subscription-based WordPress care services. This may include:
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Contact details (name, email, phone, business address)
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Website access credentials (WordPress, hosting, or related services, provided securely)
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Billing information (processed for subscription payments and invoicing)
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Technical data about your website (used for monitoring, backups, and performance reporting)
You may unsubscribe from promotional emails at any time by clicking the ‘unsubscribe’ link at the bottom of our emails, or by contacting us at hello@wpventra.com
2. How Information Is Used
Information collected is used to:
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Deliver and manage your selected care plan
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Provide reports, alerts, and service communications
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Monitor uptime, performance, and security of your website
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Process payments and comply with legal or contractual requirements
3. Data Sharing & Disclosure
WP Ventra does not sell or rent personal data to third parties. Information is only shared when necessary to:
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Provide services via secure, vetted third-party platforms (e.g., backup storage, uptime monitoring, analytics)
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Comply with applicable legal requirements
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Protect the rights, safety, and integrity of WP Ventra, its users, and systems
4. Data Security & Storage
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Sensitive data (such as credentials and backups) is encrypted in transit and at rest.
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Access is strictly limited to authorized team members.
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Backups are stored off-site in GDPR-compliant data centers across multiple regions (Asia, Australia, EU, and the US).
5. Your Rights
If you are subject to GDPR or similar privacy laws, you may:
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Access, update, or correct your data
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Request deletion of your data
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Restrict or object to certain processing activities
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Withdraw consent for data processing at any time
To exercise these rights, email: hello@wpventra.com
6. Data Retention
Personal data is retained only for as long as necessary to provide services, comply with legal obligations, and maintain accurate records.
7. Use of Third-Party Tools
WP Ventra integrates with trusted, GDPR-compliant third-party providers (e.g., for backups, monitoring, and analytics). A full list of third-party tools can be provided upon request.
8. Cookies & Tracking
WP Ventra uses cookies and similar technologies (e.g., Google Analytics) to improve user experience and analyze site performance. By using the website, you consent to this usage. Cookie preferences can be managed through browser settings.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.